Resources
Your Biggest Cyber Vulnerability: Local Admin Accounts
Many organizations give users more elevated privileges than necessary to do their job. This represents one of the biggest cybersecurity threats, especially if local admins suffer an attack.
Strengthening Critical Infrastructure Security
Cybercriminals and rogue nation states are increasingly setting their sights on critical infrastructure. The results can be damaging, far-reaching and long-lasting. In May 2021, DarkSide, a Russian cyber criminal...
Top 5 Reasons to Prioritize Privileged Access Management
Securing identities with powerful access is essential to protecting an organization’s data. In fact, nearly every major security breach has targeted identities to steal valuable assets...
From Customer Experience to Citizen Experience
Even pre-pandemic, public sector agencies across the world were undergoing digital transformations to adapt to changes in the public's behaviors and expectations for interactions with government services...
Improving service and reducing costs in contact centers
Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. Now your customer teams can gain security, analytics, and storage while improving the company’s ...
The New Constituent Experience: Los Angeles Transforms Digital Engagement
Engaging constituents and improving their experience with government are top concerns for state and local government leaders. The importance of building strong and trusted relationships...
